LoanTap Credit Products Private Limited is a Non-Systemically Important Non-Deposit taking Financial Company within the group companies carrying the LoanTap brand. Whereas, LoanTap Financial Technologies Private Limited is its primary Lending Service Provider.

LoanTap is a platform facilitating the loan transactions between the borrowers and the NBFCs/Banks. All loan applications are approved and sanctioned by NBFCs/Banks registered with RBI and communicated upfront during Loan application.

We always ensure that we are transparent with our customers and help the customer make an informed decision. To ascertain this :

1. We work only with RBI certified NBFCs/Banks and the name of the lender is always mentioned in the loan agreement.
2. We show all charges to the customer upfront and don’t have any hidden fees.
3. We display all the Terms & Conditions upfront so that the customer is aware of the agreement details.
4. We never mislead or confuse the customer via deceptive advertisement.

Lastly, we understand that unexpected circumstances may arise. However, the customers need to be treated fairly and need to be given enough time and opportunity to repay the loan. We assist the borrowers in case of a hardship without indulging or tolerating any malpractices to recover the money :

1. We never mislead or threaten the customer to make payment.
2. We never create fake legal notices from any government bodies or use logos or stamps of bodies such as RBI, CBI,UIDAI, Tax department etc.
3. We ensure that all our legal notices are sent on authorized letterheads from our partners 
4. Recovery of loans also happens only through our authorized Recovery Partners 

If you find any suspicious activities, please report them to cs.loantapcredit@help.loantap.in

We are there to help you in every way possible as a responsible lender.